Include Your Property's Web Info when Responding To Inquiries
Respond immediately to inquiries, even if it is NO
Start accepting Master, Visa and American Express Cards Online
Provide for some details about places of interest near your property
Provide some indoor games and recreation equipment
Follow up with your customer and offer him something like 1 free night for each new customer he / she refers
Make your customer happy
Is your availability calendar up to date?
Provide Maps and Directions to your Vacation Rental Property
Please send all your Terms & Conditions to your clients and get an express acceptance
Advertise your last minute deals and cancellations and improve occupancy
Clearly mention your policy about Pets, Children and Extra Persons
Be careful about Phone facility if you provide it in your property.
Prepare a proper welcome kit and include check-in checklist for the guests
Prepare a proper checkout checklist and give a copy to your guest
Have an Online Guest Book and also a Guest Book in the Property
If your property is booked, refer the guest to a nearby property.

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